AUSTSERVE IT specialises in supporting small to medium business with their internet, phones, and networking. We have over 30 years of experience and believe in keeping it simple as possible for our customers. From upgrading services, moving, consolidating, or just trying to figure it all out; we can help.
Business Broadband Internet
We offer fibre internet from the most reliable, Australian based and owned wholesale providers. We excel at getting you from copper to fibre for the fastest most reliable service we can offer.
The standard SMB (small business) plans known as TC4 from NBNCo with Enchanced Service level agreements from 12hr to 4hr response times (during business hours) are available here. Thee plans will suit most small business and usually offer a free upgrade to fibre-to-the-premises (FTTP) if you are still on copper cable (FTTN or FTTC).
For those who critically rely on their internet and must have the most stable consisten service available then you need ‘Enterprise Ethernet’ which is the commercial grade internet that is available. The firest thing you’ll notice is the upload & download speds are the same unlike TC4 and below (i.e. 250/250, or 2000/2000). These services are custom dedicated fibre to your door and have a 99.99% uptime assurance as well can be optioned with 24/7 monitoring and support, as well as Layer 3 4G backup to give you the ultimate in reliability.
Business Phone Systems
Most companies just offer bundles without much in the way of customisation. At AUSTSERVE IT we like to keep it as simple as possible but also want to save you money. With our cloud based phone systems you can choose how many phone lines, externsions, and handsets you need. We have desk phones, DECT & Wifi cordless phones.
You can even take them home and use your home internet (which we also offer).
We can setup IVR and customise announcements to suit your business. We have real people doing professional announcements that sound much better than the AI alternative and keeps an Aussie in a job.
1800 & 1300 numbers are also available so you can advertise the one number that stands out!
Call us on 13000 SERVE (1300 078 783) to find out more.
Reliable Business Networking Solutions for Modern Workplaces
In today’s digital world, business network systems are the backbone of every productive office. From cloud computing and VoIP phone systems to file sharing, cybersecurity, remote work access, and surveillance systems, your network infrastructure supports every part of your operations.
The performance of your router, switches, wireless access points, and structured cabling is just as important as the reliability of your internet connection — because they work together to deliver consistent speed, security, and uptime across your organisation.
At AUSTSERVE IT, we design, install, and support secure, high-performance business networks that are built to scale with your company.
Enterprise-Grade Networking Hardware
We carefully select hardware that is reliable, scalable, and easy to manage. Our solutions are designed for:
- Small businesses
- Medium enterprises
- Multi-site offices
- Warehouses and industrial environments
- Retail and hospitality venues
We proudly utilise equipment from Ubiquiti, a globally recognised leader in enterprise networking technology. Ubiquiti provides:
- Seamless network ecosystem integration
- High-speed switching up to 100Gb
- Enterprise-grade routers and firewalls
- Advanced WiFi solutions with exceptional coverage
- Centralised cloud-based network management
- Integrated security cameras and access control systems
This unified approach allows us to deliver fast, secure, and easily managed IT infrastructure for your business.
We also deploy solutions from Grandstream, offering flexible communication and networking systems. Grandstream equipment enables customised deployments tailored to your operational requirements, ensuring your business network is both efficient and cost-effective.
Business Network Services We Provide
Our network services include:
- Business router and firewall installation
- Managed WiFi solutions
- High-speed network switching
- Structured data cabling
- Office network upgrades
- Multi-site network design
- Secure remote access setup
- VLAN configuration and traffic segmentation
- Network security hardening
- Ongoing monitoring and maintenance
Every system we build is designed to improve reliability, security, and performance — while remaining simple for your team to use.
Scalable & Future-Ready IT Infrastructure
Whether you are:
- Setting up a new office
- Expanding your current workspace
- Upgrading outdated networking equipment
- Improving wireless coverage
- Strengthening cybersecurity
- Integrating security cameras and access control
AUSTSERVE IT delivers customised business network systems that grow with your organisation.
We focus on building secure, high-speed, and resilient networks that minimise downtime and maximise productivity.
Book a No-Obligation Site Visit
If you’re looking for reliable business networking solutions in Australia, our team is ready to help.
Contact AUSTSERVE IT today to organise a no-obligation site visit. We’ll assess your current network infrastructure, discuss your business goals, and recommend practical, cost-effective solutions to support your operations now and into the future.
📧 Email: sales@austserve.com.au
📞 Call us to speak with a network specialist
