AUSTSERVE IT specialises in supporting small to medium business with their internet, phones, and networking. We have over 30 years of experience and believe in keeping it simple as possible for our customers. From upgrading services, moving, consolidating, or just trying to figure it all out; we can help.
Business Broadband Internet
We offer fibre internet from the most reliable, Australian based and owned wholesale providers. We excel at getting you from copper to fibre for the fastest most reliable service we can offer.
The standard SMB (small business) plans known as TC4 from NBNCo with Enchanced Service level agreements from 12hr to 4hr response times (during business hours) are available here. Thee plans will suit most small business and usually offer a free upgrade to fibre-to-the-premises (FTTP) if you are still on copper cable (FTTN or FTTC).
For those who critically rely on their internet and must have the most stable consisten service available then you need ‘Enterprise Ethernet’ which is the commercial grade internet that is available. The firest thing you’ll notice is the upload & download speds are the same unlike TC4 and below (i.e. 250/250, or 2000/2000). These services are custom dedicated fibre to your door and have a 99.99% uptime assurance as well can be optioned with 24/7 monitoring and support, as well as Layer 3 4G backup to give you the ultimate in reliability.
Business Phone Systems
Most companies just offer bundles without much in the way of customisation. At AUSTSERVE IT we like to keep it as simple as possible but also want to save you money. With our cloud based phone systems you can choose how many phone lines, externsions, and handsets you need. We have desk phones, DECT & Wifi cordless phones.
You can even take them home and use your home internet (which we also offer).
We can setup IVR and customise announcements to suit your business. We have real people doing professional announcements that sound much better than the AI alternative and keeps an Aussie in a job.
1800 & 1300 numbers are also available so you can advertise the one number that stands out!
Call us on 1800 961 521 to find out more.